This Privacy Policy explains how SSExchange ("we", "us", "our"), operating the website at ssexchange.live, handles the personal information you share when you create an SSExchange ID or contact us. By using the site you agree to the practices described here.
1. Information we collect
We keep data collection deliberately light. Depending on how you use SSExchange, we may hold:
- Contact details — the name and mobile or WhatsApp number you give us to open an account.
- Account activity — your SSExchange ID, balance, and a record of bets and settlements.
- Payment references — the UPI ID or bank details used for deposits and withdrawals, and transaction references.
- Technical data — basic device and browser information, and anonymous analytics about how pages are used.
2. How we use your information
We use your data only for clear, practical reasons:
- To create and manage your SSExchange ID and wallet.
- To process deposits and withdrawals to your linked account.
- To provide support over WhatsApp and resolve any account issue.
- To keep the platform secure and prevent fraud or misuse.
- To meet legal and regulatory obligations where they apply.
3. Sharing your information
We do not sell your personal data. We share it only where necessary — for example, with payment partners to process a transaction, or with authorities when the law requires it. Any partner who handles your data is expected to protect it to the same standard we do.
4. Data security
We apply reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No online system is perfectly secure, so we also ask you to protect your login: never share your password, and use the official WhatsApp link on this site for all support.
5. Data retention
We keep your information for as long as your SSExchange ID is active and for a reasonable period afterwards to meet legal, accounting and dispute-resolution needs. When data is no longer required, we remove or anonymise it.
6. Cookies and analytics
The site may use cookies and privacy-friendly analytics to understand traffic and improve performance. You can control cookies through your browser settings. Blocking them will not stop you using the core pages.
7. Your choices
You can ask us to access, correct or delete the personal information we hold about you, subject to any legal obligations we have to retain it. To make a request, message us on the contact page.
8. Age restriction
SSExchange is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that we have, we will delete it.
9. Changes to this policy
We may update this policy from time to time. The latest version will always sit on this page with a revised date. Continued use of SSExchange after a change means you accept the updated policy.
10. Contact
Questions about your privacy? Reach us through the contact page or on WhatsApp.